77plus Privacy Policy for Filipino Players

When you register and use the 77plus platform, we collect certain personal information that is necessary to operate your account and provide our services to you as a player in the Philippines. This includes your full name, date of birth, email address, mobile number, and residential address, which are required during the registration process to verify your identity and confirm that you meet our minimum age requirement of 18 years. We also collect financial information such as your preferred payment method details and transaction history in Philippine pesos, which is needed to process deposits, withdrawals, and to maintain accurate account records. When you use our platform on your mobile device or browser, we automatically collect technical data including your IP address, device type, operating system, browser version, and session activity logs, which help us maintain platform security and improve your experience. If you contact our support team at [email protected], we retain records of that correspondence to help resolve your queries efficiently and to improve our customer service. We may also collect information about your gaming activity, including bets placed, games accessed, and session durations, which is used for responsible gaming monitoring and regulatory compliance purposes. All information collected is limited to what is genuinely necessary for the operation of the platform and fulfilment of our legal obligations.

The personal data we collect from Filipino players is used exclusively for the purposes of operating the 77plus platform, fulfilling our contractual obligations to you, and complying with applicable laws and regulations in the Philippines. Your registration details are used to create and manage your account, verify your identity, and ensure that only eligible players aged 18 and above are permitted to access betting and gaming services on the platform. Financial data is processed solely to facilitate deposits and withdrawals in Philippine pesos, to detect and prevent fraudulent transactions, and to maintain accurate financial records as required by our regulatory obligations. Technical and usage data is analysed to monitor platform performance, identify and resolve technical issues, and to improve the overall experience for players accessing 77plus on mobile and desktop devices. We may use your contact details to send you important account-related communications, such as security alerts, account verification messages, and updates to our Terms and Conditions or this Privacy Policy. 77plus does not use your personal data for unsolicited marketing communications, and we do not sell, rent, or trade your information to any third party for their own marketing purposes. Where we are required by law or regulatory authority to disclose your information, we will do so in accordance with our legal obligations and will notify you where permitted.

77plus does not sell your personal information to third parties under any circumstances, and we only share your data with external parties where it is strictly necessary to deliver our services or to comply with legal requirements. We may share your information with trusted third-party service providers who assist us in operating the platform, such as payment processors, identity verification services, and IT infrastructure providers, all of whom are contractually bound to handle your data securely and only for the specific purposes we have authorised. In cases where we are required to comply with a lawful request from a government authority, regulatory body, or law enforcement agency in the Philippines, we will disclose the minimum amount of information necessary to satisfy that legal obligation. If 77plus undergoes a business restructuring, merger, or acquisition, your personal data may be transferred to the successor entity, but only under the same privacy protections described in this policy. We do not share your gaming activity, financial records, or personal details with other players or any unauthorised third parties. All third-party service providers engaged by 77plus are assessed for their data security practices before being granted access to any player information. You may contact us at [email protected] if you have specific questions about the third parties we work with.

77plus employs industry-standard technical and organisational security measures to protect your personal data from unauthorised access, disclosure, alteration, or destruction, including encrypted data transmission, secure server infrastructure, and access controls that limit who within our organisation can view your information. You are also responsible for keeping your account credentials secure, and we strongly recommend using a unique, strong password for your 77plus account and not sharing your login details with anyone. We will never ask for your password via email, live chat, or any unsolicited communication, and any such request should be treated as suspicious and reported to [email protected] immediately. Your personal data is retained for as long as your account remains active and for a reasonable period thereafter as required by our legal and regulatory obligations in the Philippines, after which it is securely deleted or anonymised. Transaction records and identity verification documents may be retained for longer periods where required by applicable financial regulations or anti-money laundering laws. If you request the closure of your account, we will process your request in accordance with our data retention obligations and confirm the outcome to you in writing. We conduct regular reviews of our security practices to ensure that your data continues to be protected to the highest standard.

As a player based in the Philippines, you have the right to access the personal data that 77plus holds about you, and you may submit a request to receive a copy of that information by contacting us at [email protected]. You also have the right to request the correction of any inaccurate or incomplete personal data held on your account, and we will action such requests promptly upon verification of your identity. If you believe that your personal data is being processed in a manner that is not consistent with this Privacy Policy or applicable law, you have the right to raise a concern with us directly, and we will investigate and respond within a reasonable timeframe. You may request the deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to our legal and regulatory retention obligations. If you wish to withdraw your consent to any specific processing activity for which consent was the legal basis, you may do so at any time by contacting our support team, though this may affect your ability to use certain features of the platform. We are committed to responding to all data rights requests in a timely and transparent manner, and we will never penalise you for exercising your rights. For any privacy-related enquiries, please reach out to us at [email protected].

77plus reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, platform features, or applicable legal requirements in the Philippines. When material changes are made, we will notify registered players via the platform or by email where reasonably practicable, and the updated policy will be published on this page with a revised effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your personal information. Your continued use of the 77plus platform following the publication of any changes constitutes your acceptance of the updated policy. If you do not agree with any changes to this Privacy Policy, you should cease using the platform and contact [email protected] to discuss your options. This Privacy Policy should be read alongside our Terms and Conditions and our Responsible Gaming page, which together form the full framework governing your use of the 77plus platform. All previous versions of this policy are superseded by the most recently published version.